Conflict Resolution

Conflict is something we all face. Whether it’s at work with our colleagues or at home with our significant other. 

I have always been the very short tempered, stubborn to think differently, wanting to be right type of person when it comes to conflict. I would get all tense inside and my chest would start beating faster.

If conflict is something that is inevitable, I needed to think about conflict differently. I really needed to reflect on how I approach conflict.

Here are three mindsets to intentionally think about for approaching conflict resolution:

Approach it with an open mind and listen

I approached conflict with one predetermined viewpoint. I had my mind already made up. Therefore, I wasn’t listening nor was I paying attention to the persons emotional ques.

This only adds fuel to the fire causing greater conflict and more disagreements. In fact, overtime, the fire no longer exists. It’s gas that fills the air and goes unnoticed until a spark lights and there’s an explosion.

Meaning, one of two things will happen; One: intense conversations will occur leaving neither one of you feeling good or Two: there won’t even be a conversation because the other person already knows how it will play out for them—defeat.

So they won’t be interested in conversing, or more like, they won’t want to put forth the energy to be shot down.

The outcome for number two creates for an unhealthy environment. Communication barriers form and there are a number of feelings, thoughts and emotions that end up getting suppressed even deeper.

This creates a ripple effect as those feelings suppress deeper they end up acting as the trigger, or instigator, to other negative behaviors.

Instead, have the willingness to listen to their perspective and put yourself in their shoes. Understand how they are feeling.

Remember, it’s not about you, it’s about something much larger than you. Tweet this

At the end of the day you are both on the same team and you both want what’s best for the greater whole. It might look differently than what you originally had planned, but the desired outcome is the same.

Understand that your way isn’t always the best way

I wanted to control the conflict. When I was able to do this, I would get my way. Selfish, absolutely. It’s not healthy for the other person, for me or for the relationship.

At some point you need to understand that your way of thinking isn’t always the best way. You need to learn to let go. You need to get to a place of vulnerability and be okay with being wrong.

You need to be willing to have an open mind and listen to other perspectives or viewpoints that you might not have seen or thought of before.

Trust in the person in which you are having a conflict with. Trust in their thought process and give them space to succeed and fail.

Not so you can say “I told you so” or to point fingers and blame when they do fail, but so they can have an opportunity to grow and learn.

Approach the discussion knowing that you could potentially hear things that you don’t necessarily agree with. Envision yourself responding, not reacting, to these viewpoints.

Allow the other person to speak and express. You. Just simply listen. You’ll have your turn.

Have the conversation in a playful setting

Having a conversation when you both are already heated will get you no where fast. You tend to have your blinders up and have tunnel vision.

Have an understanding with each other that you’ll discuss the matter at a later time when both of your high emotions have time to settle.

Then, pick a time and place that creates a playful environment; go to the park, for a walk, out for dinner.

You’ll create an environment where you approach the conflict with an open mind and will be ready to listen. Most importantly, seeing the big picture; the greater whole of what the conflict represents in the first place.

The approach must start from within

I think with most, maybe even all, things in life, the approach has to start with looking inward first.

By reflecting inward and thinking about these intentional actions you’ll eventually be setting a different tone for your conflicts.

Surrender to the conflict for the purpose of the greater good. Tweet this

Let go. Listen. Approach conflict with an open mind. Know that it’s about something much larger than just you. Trust.

How do you handle conflict? I would love to hear your thoughts in the comments below.


Photo credit: ummatiddle (be sure to check her work out. The photography is amazing!)

About Eric Ungs

Eric Ungs writes about a journey of intentional self growth, nudging you to let go; to give yourself permission to be vulnerable and honest with yourself so you can give your best self to others. Author of 10 Incredible Ways to Live a Fulfilling and Joyful Life ebook.


  1. wiedenu

    Eric, this is a great post. Thank you.

    I wish I had something more profound to respond with, but it’s just that simple. You nailed it.

    1. Thanks man. I appreciate that. I just listened to a podcast the other day and heard a quote that goes something like “the more complex the discovery the further away you are from the truth. To arrive at the truth you need to refine the discovery to its most simplest form” (I think it was an Einstein quote). I think that’s kind of like this. I think with a lot of things it actually ends up being pretty simple. But to implement and actually do simple is a whole different thing. Thanks for stopping by and for the comment. Cheers!

  2. Tana

    I have a bad habit of going into a potential conflict thinking I already know the truth. Thanks for the reminder that approaching with an open mind and listening is the way to go!

    1. You and me both 🙂 I still do this, I am just trying to be more conscious of the how I approach these conversations. I think it’s something we all do. We only know what we know. The key is having an open mind to explore new truths. Thanks so much for reading and the comment!

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